1. What makes a good leader or manager?
2. There are many qualities that are needed to be a good leader or manager. Think creatively to provide a vision for the company and solve problemsBe calm and make clear decisions Possess excellent two-way communication skillsThe desire to achieve great thingsBe well informed and knowledgeable about matters relating to the business
3. Do you have to be born with the correct qualities or can you be taught to be a good leader?
4. There are three main categories of leadership styles: AutocraticPaternalistic Democratic
Autocratic Description: senior managers take all the important decisions with no involvement from workers; quick decision making Advantages: Effective when employing many low skilled workers; No two-way communication so can be de-motivating Disadvantages: creates “them and us” attitude between managers and workers
Paternalistic Description: Managers make decisions in best interests of workers after consultation; More two-way communication so motivating Advantages: Workers feel their social needs are being met Slows down decision making Disadvantages: Still quite a dictatorial or autocratic style of management
Democratic Description: Workers allowed to make own decisions. Advantages: Some businesses run on the basis of majority decisions; Authority is delegated to workers which is motivatingDisadvantages: Useful when complex decisions are required that need specialist skills; Mistakes or errors can be made if workers are not skilled or experienced enough